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General Terms and Conditions

Snjezana Billian (Coaching/Event Organiser)/ Theresienstrasse 54, 80333 Munich, +4916093910732, ana@workmazing.com, Tax Number 144 147 11104

1. Scope of Application

1.1 The following General Terms and Conditions shall apply to all legal transactions of the Coaching/Event Organizer under this Agreement with its contractual partner, hereinafter referred to as “Participant”.

1.2 The Participant shall be notified in writing of any amendments to these Terms and Conditions. They shall be deemed to have been approved if the Participant does not raise an objection in text form. The participant must send the objection to the organizer within two weeks after notification of the changes.

2. Subject Matter of the Contract

2.1 The Organizer offers online and offline coaching events and seminars. These can be attended by an unlimited number of participants (online) and by a maximum of 1000 participants (offline). A precise description and listing of the range of services shall be announced by the Organizer, among other places, in its business premises, its Internet presence and other media used by the Organizer.

2.2 Basic subject of the contract/task description:

  1. The Organizer will provide one-to-one and/or group coaching services based on the chosen coaching plan of the Participant.     

2. The Participant has the right to use the guarantee as stated in the chosen coaching plan.         

3. Conclusion of the contract

3.1 A contract with the Organizer is concluded by the transmission and confirmation of the completed and signed declaration of participation by mail, fax, electronic mail or by verbal agreement and subsequent submission of a written declaration of participation.

3.2 Each Participant shall receive a letter of confirmation or rejection upon receipt of his/her declaration of participation.

3.3 The declaration of participation is binding and can only be declared invalid after consultation with the Organizer.

3.4 In the case of a group registration, for example in the case of a company outing, the Organizer concludes a participation agreement with the person responsible for the participants or with the person authorized to give instructions about and for the group. This is also binding.

3.5 The Organizer reserves the right to cancel or terminate the event up to 4 weeks before the start of the event after exhausting all possibilities, if this is not reasonable because the booking volume for this event is so low that the costs incurred in relation to this event would mean exceeding the economic sacrifice limit.

3.6 However, the Organizer shall only have the right to withdraw from the event if it can prove the circumstances leading to the withdrawal and has made the participant a comparable alternative offer. The paid participation fee will be refunded immediately.

3.7 In addition, the Organizer shall reimburse the participant’s booking expenses as a lump sum if the participant does not make use of the substitute offer.

4. Duration of the contract and remuneration

4.1 The contract begins and ends on the specific and individually agreed date.

4.2 Payment modalities: The participation fee for the respective event is based on the current price table of the Organizer at the time of the conclusion of the contract.

The participant can pay by

credit card

bank transfer

invoice

direct debit from account with SEPA direct debit authorization

Paypal

to meet his/her payment obligation.

Special terms of payment:      

4.3 All payments are due 14 days after invoicing without any deductions. 

4.4 Cash expenses and special costs incurred by the Organizer at the express request of the participant will be charged by separate agreement.

4.5 All services of the Organizer are inclusive of the legally valid value added tax of currently 19 %.

5. Scope of services and services not utilized

5.1 The scope of services is based on the respective contract between the Organizer and the Participant.

5.2 If individual services are not utilized by a Participant, the Organizer reserves the right to invoice the entire participation fee nevertheless. This does not apply if the Participant can prove that no or only minor damage was incurred. In case of illness or force majeure, the Organizer will not charge the agreed service.

6. General conditions of participation

6.1 The participant is in breach of contract if, despite a warning, he/she persistently disrupts the event, or if he/she behaves in a manner that is significantly contrary to good morals, so that a smooth running of the event cannot be guaranteed. In this case, the Organizer reserves the right to exclude the Participant from the event. The Organizer reserves the right to charge the participation fee. The Participant is at liberty to provide evidence of lower expenses.

6.2 The seminar leader/coach/trainer is authorized to give instructions to the Participants for the duration and within the scope of the event.

6.3 Each Participant shall separately sign a release from liability regarding personal injury and property damage due to participation in the seminar/coaching/training.

6.4 Participants undertake not to be under the influence of alcohol or other narcotics that may impair their ability to react and their physical well-being. In the event of violations of this, the Organizer is entitled to exclude the participant from the event.

6.5 Prior to the event, the trainer/coach/seminar leader of the Organizer must be informed about health problems and any illnesses, so that the respective participant can be protected from harm in the best possible way.

6.6 In case of recognizable health problems, the Organizer is entitled to exclude the participant in question from the event. The Organizer reserves the right to charge the participation fee proportionally. The participant is at liberty to provide evidence of a lesser expense.

6.7 Events and seminars, especially those in the so-called outdoor area are never without a residual risk. Against an accident and rescue each Participant is insured only in the context of his own accident insurance.

7. Duty of Confidentiality

The Organizer is obligated to maintain secrecy about all company and business secrets of the participant/client during the duration of an event and also after its conclusion.

8. Liability

8.1 The Organizer is liable in cases of intent or gross negligence according to the legal regulations. The liability for guarantees is independent of fault. In cases of slight negligence, the Organizer shall be liable exclusively in accordance with the provisions of the Product Liability Act, for injury to life, limb or health, or for breach of essential contractual obligations. However, the claim for damages for the slightly negligent breach of essential contractual obligations shall be limited to the foreseeable damage typical for the contract, unless there is liability for injury to life, limb or health. The Organizer shall be liable to the same extent for the fault of vicarious agents and representatives.

8.2 The provision of the preceding paragraph (8.1) extends to damages in addition to performance, damages in lieu of performance and claims for compensation due to futile expenses, regardless of the legal basis, including liability due to defects, delay or impossibility.